Frequently Asked Questions
REMtech Pedals
You Have Questions. We Have Answers.
Curious about how REMtech® magnetic mountain bike pedals actually work?
Below you’ll find answers to the most common questions we get about our unique system that combines flat pedal feel with magnetic foot retention. Whether you’re new to magnetic pedals or just looking to ride with more confidence, this is your spot.
You don’t have to twist to release from the magnetic pedal, but it’s often the easiest way to release. Any movement that applies enough pressure will disengage your foot.
Since REMmagnets hold most strongly in the vertical direction, twisting, sliding, or angling your foot releases more smoothly than pulling straight up. Unlike clipless pedals, no single, rigid movement is required.
Yes, REMtech Pedals work with most e-bikes. However, a few customers have mentioned the pedals interfering with some Bosch Motors. We’re actively looking into this and working to find a solution. Reach out to info@hustlebikelabs.com if you have any questions.
Yes, the pedals allow for a lot of float. Unlike clipless pedals, your foot can rotate freely without weakening the magnetic grip.
There’s also significant side-to-side float; although the magnetic pull reduces when your REMplate moves out of alignment with the REMmagnets, you’ll still feel the magnetic connection, just at a lower strength.
Nope—REMplates do not contain magnets. They’re made from a special ferrous metal that interacts with the magnets in your REMtech Pedals, but the magnets themselves are only in the pedals. Think of REMplates as the connection point, not the power source.
No, the neodymium magnets used in the REMtech Pedals are axially charged with north/south poles, so moving horizontally decreases (but does not eliminate) pulling strength – this is precisely why they are so much easier to release from.
REM are most powerful in a north/south (straight up/down) direction on the pedals. When you start to move east/west, the force of the REMmagnets decreases, and it is easier to step out. You’re never “locked in” as with a clipless pedal.
Magnetic force is holding your foot to the REMtech Pedal, and you can pull off in almost any direction. There is minimal muscle memory that needs to be trained, and releasing is completely intuitive and natural, unlike clipless pedals.
No, neodymium’s magnetic charge will last a lifetime. You can even recharge traditional magnets with them.
Great question. REMtech Pedals ride like flat pedals, but with the added benefit of magnetic foot retention. You’ll feel planted and secure, but still free to move when you need to. You get the improved foot retention like clipless without being locked in.
No, you don’t need to be precise with your foot placement. As long as your foot is on the pedal with the REMplate somewhat over the REMmagnets, you’re good to go.
For maximum pull, it’s best to have the REMplate centered over the magnets, but the system is flexible enough to allow a wide range of foot positions and adjustments while riding.
Yes! That’s one of the biggest benefits of REMtech Magnetic Pedals. You get a strong connection with enough freedom to adjust your foot position mid-ride—great for techy descents or big climbs.
If you get mud or debris between the shoe and the magnet, it can slightly reduce the magnetic pull, but it usually won’t be a problem unless there is a lot of it, like stones or sticks.
The REMtech Pedal System is designed to shed mud and dirt easily, and since there aren’t any small crevices for debris to get stuck in, this shouldn’t be a major concern.
While the magnets certainly help keep your foot in place, pull in that direction is limited, so the traction pins provide most of the side-to-side and rotational stability. That said, the magnets definitely add increased hold in that direction over standard platform pedals.
Yep, no problem. REMtech Pedals are designed to release easily with a natural outward motion. You’re not locked in, so bailing should be smooth and intuitive.
That said—gravity and chaos have a mind of their own. While many riders report an easy bail-out when things get spicy, we can’t guarantee your foot will release at the perfect moment every single time. It’s still mountain biking, after all. If you’re going down, we just hope it looks cool.
Somewhat, but considerably less than clipless. Unless physically damaged, the REMmagnets’ pull force will last a lifetime. To protect the magnets, we coat them entirely in a nickel/zinc jacket and then cover both ends – where the REMplate contacts the REMmagnets – with stainless steel caps.
If the magnets still manage to get chipped or otherwise damaged, and the neodymium is exposed, it may oxidize and become increasingly brittle. This is rare but can happen over time with excessive erosion from dirt and sand under the shoe, so keep an eye on the plating.
If you’re looking for more confidence, better foot retention, and freedom to ride without being clipped in—REMtech Pedals are for you. Riders of all skill levels love the combo of magnetic retention with a flat pedal feel.
Set Up Pedals
Recommended Shoes, Pin Placement and Installation
Yep—and we’ve done the testing so you don’t have to. The recommended shoes for magnetic pedals like our REMtech Pedals have a flat sole, a roomy cleat box, and a minimal toe rocker for better contact and easier engagement.
Our top picks? The Five Ten Hellcats and Ride Concepts Tallac or Flume Clip models.
Want more options? Check out our full list of recommended shoes including in-house favorites and customer-approved picks.
Great question! Installing REMplates—whether you’re using the REMplate OGs or the REMplate Pros—is a similar process. You want the plate to sit about 1 mm below the shoe sole surface. The REMplate Pros are a bit longer and may sit flatter with fewer shims needed.
Need more information? Check out our installation guide for step-by-step setup.
Pedal customization is part of the magic. You can adjust how easy or hard it is to step off by changing the number and position of your traction pins.
Need help dialing it in? Check out our recommended traction pin setups to get started.
The key difference between REMplates OG and Pros is the size. REMplate Pros are larger, making it easier to find the sweet spot when connecting to your pedals—especially when the trail gets rowdy.
With better foot placement and a stronger connection, you can focus more on the ride and less on repositioning. The material and setup are exactly the same as the OGs—just more connection, less guesswork.
Other
You sure can—but there’s a catch. When flying with REMtech Pedals, they’ll need to be packed in your checked baggage, not your carry-on. Because of the powerful magnets, they must be properly covered and declared when checking your bike. TSA rules, ya know? Better safe (and sendy) than sorry.
Good question. When it comes to REMtech Pedals for kids, it’s a bit of a “yes and no.” The magnetic connection may be too strong for younger riders, especially those still building strength and coordination. We generally recommend waiting until middle or high school age when kids are more likely to handle the magnetic engagement confidently and safely.
In our experience—absolutely. REMtech Pedals have been a game-changer for adaptive mountain bikers, including riders with lower limb amputations, nerve damage, numbness, or partial paralysis. The magnetic connection helps improve foot retention while still allowing riders to safely put a foot down when needed.
We do offer a 30% discount on one set of pedals for lower limb amputees. Learn more about our adaptive program and how REMtech is helping riders of all abilities stay connected on the trail.
Orders
Shipping, Exchanges, Returns and Warranty
Orders are usually fulfilled within 1-3 business days.
For U.S. orders, your gear typically arrives within 2–7 business days of being shipped. Canadian riders expect your delivery in about 7–14 business days.
You’ll get tracking and updates sent straight to the email you used at checkout. Want more information? Click here to learn more.
You saw right! The Hustle Bike Labs Warranty covers your REMtech® Pedals with a 3-year limited warranty that includes standard use and manufacturing defects. We’ve got your back if anything goes sideways due to regular use. Just a heads-up: we can’t cover misuse or lost items.
Having issues? Click here to learn more and start a warranty claim.
We get it—plans change (just like trail conditions). If you need to change or cancel your order, reach out to us ASAP at info@hustlebikelabs.com. Our automated fulfillment process moves fast, which means we have a tight window to catch edits before your order is packed and shipped.
Once your order ships, changes aren’t possible—but don’t worry, we’ve got you covered with our Return and Exchange Policy.
Here’s the quick rundown:
- Returns & Exchanges: Available for unused pedal accessories and apparel with proof of purchase.
- REMtech Pedals: Eligible for return or exchange within 30 days. A small shipping fee applies.
- Bundles: Full bundle returns accepted if everything’s undamaged. Partial returns refunded minus any applied bundle discounts.
- Packaging: Keep it! Original packaging helps prevent fees.
- Purposeful Returns: Used REMtech Pedals are repurposed or donated to support adaptive athletes and veterans.
- Refunds: Processed within 3–5 business days once approved.
Need to make a change? Contact us as soon as possible—we’ll do our best to help before it hits the road.
We stand by our product. The Hustle Bike Labs Return Policy is simple: if you’re not digging your REMtech® Pedals, just fill out our return form within 30 days of purchase.
We stand by our gear and want you to feel stoked every time you ride. Click here for full return details and to get started.
At this time, we don’t offer full international shipping just yet—we currently ship within the U.S. and the lower provinces of Canada. But don’t worry, we’re working on expanding our reach to bring the same top notch service to riders around the globe. Stay tuned!
Wondering when your payment will be refunded? We totally get it—no one likes waiting around for money. Here’s how it works:
- Return Refunds: Once we receive and approve your return, we aim to process your refund within 3–5 business days. The refund will be issued to your original payment method minus any shipping costs.
- Credit Card Refunds: After processing, allow up to 7 business days for the funds to show up on your statement—depending on your bank.
- PayPal Refunds: These are typically instant. If you’ve received a refund confirmation but don’t see it in your account, reach out and we’ll look into it.
- Canceled Orders: If you canceled your order and still see a charge, it’s likely just a pre-authorization. That hold should automatically drop off by your payment provider.
Still have questions? Don’t hesitate to contact us for help.
Rare Earth Magnets (REM)
Learn More About Magnets
There are two types: neodymium magnets and samarium–cobalt magnets. Neodymium magnets—the ones used in our REMtech Pedal—are incredibly powerful, permanent magnets made from alloys of rare-earth elements. Developed in the 1970s and 1980s, REM is the strongest type of permanent magnet made, producing significantly stronger magnetic fields than other types, such as ferrite or alnico magnets.
Pulling force is one of the measuring methods to rate the strength of a magnet. It is typically defined as the force to separate the magnet from a low-carbon steel plate for a direct touch and direct pull condition, where the steel plate should be 20 mm (0.787”) thick. The steel plate surface should be smooth and clean, and the force to pull off the magnet must be perpendicular to the surface.
Based on these factors, the pulling force will be smaller for any of the following situations,
- The magnetic surface is less magnetic than low carbon steel
- The magnetic surface is thinner than 20 mm (0.787”)
- The magnetic surface is rough or not directly touched. For example, the surface is painted or there is debris on the surface
- The pulling force is not perpendicular to the surface
In most applications, the actual pulling force is smaller, considering these factors.
Unlike Gauss and Maximum Energy Product, which are more scientific terms, the pulling force is used more often by amateur applications in choosing magnets.
Neodymium magnets are brittle and fragile. Despite being made of metal, and the shiny, metallic appearance of their nickel/zinc plating, they are not as durable as steel. Neodymium magnets can peel, chip, crack or shatter if allowed to slam together. Do not remove magnets from nylon composite body.
This is primarily due to two factors:
First, their crystalline structures have very high magnetic anisotropy. This means that a crystal of the material preferentially magnetizes along a specific crystal axis but is very difficult to magnetize in other directions.
Second, like other magnets, rare-earth magnets are composed of microcrystalline grains, which are aligned in a powerful magnetic field during manufacture, so their magnetic axes all point in the same direction.
Neodymium magnets, invented in the 1980s, are the strongest and most affordable type of rare-earth magnets. They are made of an alloy of neodymium, iron, and boron (Nd2Fe14B), sometimes abbreviated as NIB. Neodymium magnets are used in numerous applications requiring strong, compact permanent magnets, such as electric motors for cordless tools, hard disk drives, magnetic hold downs, and jewelry clasps.
Generally speaking, the pulling force is proportional to the thickness of the magnet and the area of the touching surface. So, increasing the thickness is better than increasing the width unless the thickness is equal to or greater than the width.
- Computer hard disk drives
- Wind turbine generators
- Speakers/headphones
- Bicycle dynamo hubs
- MRI scanners
- Fishing reel brakes
- Permanent magnet motors in cordless tools
- High-performance AC servo motors
- Traction motors and integrated starter-generators in hybrid and electric vehicles
- Mechanically powered flashlights, powered by a shaking motion or rotating a hand crank